Location
Johannesburg, Gauteng
 
Full job description
Company Description

As the world’s chief in digital payments technology, Visa’s mission is to join the world via the most creative, dependable and tightly closed price community – enabling individuals, businesses, and economies to thrive. Our superior world processing network, VisaNet, gives impervious and dependable repayments around the world, and is succesful of coping with greater than 65,000 transaction messages a second. The company’s dedication to innovation drives the fast increase of related commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world strikes from analog to digital, Visa is making use of our brand, products, people, community and scale to reshape the future of commerce.

At Visa, your individuality suits proper in. Working right here offers you an chance to affect the world, make investments in your profession growth, and be section of an inclusive and numerous workplace. We are a world group of disruptors, trailblazers, innovators and risk-takers who are assisting pressure monetary boom in even the most far flung components of the world, creatively shifting the enterprise forward, and doing significant work that brings economic literacy and digital commerce to hundreds of thousands of unbanked and underserved consumers.

You’re an Individual. We’re the group for you. Together, let’s seriously change the way the world pays.

Job Description

The world purchaser assist crew works with domestically deployed patron carrier professionals to enhance and supply submit income engagements which includes support, optimization and education for Visa Inc. issuers, acquirers, processors and retailers worldwide. This consists of every day operations and product support, specialised assist desks, returned workplace support, patron overall performance reporting, optimization analytics, Post Sales Client plans and fee optimization.

Some matters you may work on at some point of your CS Internship include:

Respond to hobbies operational carrier and guide inquiries from Visa consumer institutions.
Provide records and course for clients concerning VisaNet Core Application Services, General Transaction Research, Billing, User ID and comparable queries.
Perform transaction and procedure lookup to analyze achievable technical or operational issues or issues.
Complete records entry in a well timed and correct manner for assigned consumer institutions
Log provider requests plus resolutions in a well timed and correct manner for name or trouble monitoring and understanding base software program applications.
Work with stakeholders inside CS (Client Support Services), CMS crew and non-CSS companies to unravel consumer issues.
Be to blame for turning in towards commitments to clients.
Organized in duties and activities.
Develop technique enchancment processes to enhance operational efficiency
Input data into our CRM tools
Analyze purchaser facts to pick out up trends
Join Client QBR conferences for insights

Qualifications
Students pursuing a bachelor’s or master’s diploma in Business, Marketing, Commerce, Finance, Economics, Statistics, Engineering, or IT with a commencement date in December 2026
Be reachable to pursue a 3-month internship (June 2026 to August 2026)
Must be handy to be part of a full-time position by way of January 2027
No repayments trip required, however a wish to furnish first-class in type provider and delivery
Exposure to the monetary services/payments enterprise preferred
Strong PowerPoint and excel capabilities are desired
Superior analytical and monetary evaluation skills
Strong collaboration capabilities with a various peer team required
Able to articulate standpoint efficaciously to key stakeholders in order to get purchase in and agreement
Self-confident and hands-on, with the capability to function in a speedy paced and continuously altering work environment
Excellent problem-solving skills

Additional Information

Visa is an EEO Employer. Qualified candidates will get hold of consideration for employment besides regard to race, color, religion, sex, countrywide origin, sexual orientation, gender identity, incapacity or covered veteran status. Visa will additionally reflect onconsideration on for employment certified candidates with crook histories in a manner regular with EEOC pointers and relevant neighborhood law.

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